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GESTSM Research

Industry Sector Competitive Customer Analyses:

  1. Accommodations GESTSM/Monitor

The Accommodations GESTSM/Monitor is the only property management tool that offers competitive, segment business and leisure brand quality benchmark indices for your market. This cost-effective automated property management information solution enables all forms of accommodations to monitor guest satisfaction, value drivers and more on a real time basis. Accommodations GESTSM/Monitor provides GMs and departments with a guest information system that is cost-efficient and more effective for decision makers than any currently available alternative. The Accommodation GESTSM/Monitor can also be used at the corporate level for city, region and total brand satisfaction analysis. read more

  1. HotelGESTSM
    A hotel specific version of the Accommodations GESTSM/Monitor

HotelGESTSM is the property management tool that offers competitive market specific business and leisure brand quality benchmark indices for your segment in each USA market. This cost-effective, automated property management information solution enables hotels to monitor guest satisfaction on a real time basis. A strategic alliance between DKS&A and DWS, Inc., HotelGESTSM provides guest satisfaction information that is better, faster, and more cost-efficient than any other currently available system. HotelGESTSMcan also be used at the corporate level for city, region, brand and portfolio satisfaction analysis and much more. read more

DEMONSTRATION

To access the HotelGESTSM demonstration click here. Then type "demo" for the username and "demo" for the password.

USER ENDORSEMENTS click here

FREE 45 DAY TRIAL click here

  1. Airline GESTSM/Monitor

The Airline GESTSM/Monitor is the only airline management tool that offers competitive business and leisure brand quality benchmark indices and does so on multiple levels. This cost-effective syndicated management information solution enables airlines to competitively monitor flyer satisfaction and related drivers across several target groups and between major paired cities. Airline GESTSM/Monitor provides competitive flyer profiles, price paid and value measurement by geography, long vs. short haul and much more. The Airline GESTSM/Monitor can also be used for competitive measurement domestically and as used by American residents on foreign travel. read more


For more information please e-mail us at:

jcaldwell@dksa.com

or call Jim Caldwell at (703) 536-0933

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©2006 D.K. Shifflet & Associates, Ltd.